Total Tourism Services

Privacy Policy


Effective Date: [Insert Date]

 
Introduction

Total Tourism Services ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and platforms.

We comply with the Australian Privacy Act 1988 (the "Privacy Act") and the Australian Privacy Principles (APPs). For users outside Australia, we also strive to comply with applicable global privacy laws, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

 
Information We Collect

We collect the following types of information:

1. Personal Information: This is information that identifies you as an individual and may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Property Details: Property type, address, availability, number of bedrooms and bathrooms, and links to property listings.
  • Financial Information: Payment details (e.g., credit card information) for processing transactions.
  • Identification Information: Government-issued ID (if required for verification purposes).


2. Non-Personal Information: This is information that does not identify you as an individual and may include:

  • Technical Data: IP address, browser type, operating system, device information, and referring website/app.
  • Usage Data: Pages visited, time spent on the website, clickstream data, and other browsing behavior.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic.


3. User-Generated Content: If you submit content (e.g., reviews, photos, or messages) to our website, we may collect and store this information.

 
How We Use Your Information
We use your information for the following purposes:

To Provide Services:

  • Process your requests (e.g., short-term rental appraisals, bookings).
  • Manage your property listings and optimise their performance.


To Communicate with You:

  • Respond to your inquiries and provide customer support.
  • Send you service-related updates, promotional offers, and newsletters (with your consent).


To Improve Our Services:

  • Analyse trends and usage patterns to enhance our website and services.
  • Personalise your experience and recommend relevant content.


To Ensure Security and Compliance:

  • Protect against fraud, unauthorized access, and other illegal activities.
  • Comply with legal obligations, court orders, and government requests.


For Marketing and Advertising:

  • Display targeted ads based on your preferences and browsing behavior.
  • Measure the effectiveness of our marketing campaigns.


 How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  1. With Your Consent: We will share your information if you give us explicit permission.
  2. With Service Providers: We may share information with third-party vendors who assist us in operating our website, processing payments, or providing analytics. These providers are contractually obligated to protect your information.
  3. For Legal Reasons: We may disclose your information to comply with applicable laws, regulations, or legal processes.
  4. In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

     

    International Data Transfers

Your information may be transferred to and processed in countries outside Australia, including the United States and European Union. We ensure that these transfers comply with applicable data protection laws and that your information is protected through appropriate safeguards (e.g., standard contractual clauses).

 
Your Rights and Choices

Depending on your location, you may have the following rights:

  1. Access and Correction: You can request access to or correction of your personal information.
  2. Data Portability: You can request a copy of your information in a structured, machine-readable format.
  3. Deletion: You can request that we delete your personal information, subject to legal obligations.
  4. Opt-Out of Marketing: You can unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails.
  5. Cookies and Tracking: You can manage your cookie preferences through your browser settings.


To exercise these rights, please contact us at [insert email address].

 
Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We will securely destroy or de-identify your information when it is no longer needed.

 
Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. However, no online platform is completely secure, and we cannot guarantee absolute security.

 
Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us to have it removed.

 
Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.

 
Content Ownership and Rights

  1. User-Generated Content: By submitting content (e.g., reviews, photos) to our website, you grant us a non-exclusive, royalty-free license to use, display, and distribute the content for business purposes.
  2. Third-Party Content: We respect intellectual property rights and ensure proper attribution for any third-party content (e.g., stock images) used on our website.
  3. AI-Generated Content: Any content generated using AI tools is owned by Total Tourism Services and is protected under applicable copyright laws.
     Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or a website notice.

 
Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: [Insert Phone Number]
Address: [Insert Business Address]